Help and contact
Most questions are answered below. For anything else, send us a message. We reply within 3 days, and handle photo removal requests within 72 hours.
Common questions
How do I delete a photo I posted?
Open your photos on the device and browser you posted from and tap Delete. It is removed at once. If you cleared your browser data or changed device, send a removal request with the form below.
My photo shows something private. What should I do?
Send a removal request with the form below. We hide the photo as soon as the request arrives, then check it.
A price or name on the site is wrong.
Prices and names come from each chain's official pages and can change. Tell us with the form and we'll fix it. The price on the shelf is always the one that counts.
Is this food vegetarian or halal?
We can only flag what the product name says. Read our vegetarian and halal guide for the label words to check.
Can I buy these products online?
No. Konbini products are sold in stores in Japan only, and stock changes every week.
Are you part of 7-Eleven, FamilyMart or Lawson?
No. Konbini Drop is an independent guide.